CASE STUDY · VINTAGE BUSINESS
CLIENT
Vintage Folk
REGION
United Kingdom
PUBLISHED
FY23/24

How Manchester's busiest vintage warehouse removed 20 minutes per listing.

Vintage Folk has been rescuing the best of 80s, 90s and Y2K fashion since 2017. Here's how they used Thriftify to remove the listing bottleneck.

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PARTNERSHIP
Thriftify
Vintage Folk
PART 01THE STORY

A warehouse full of one-of-a-kinds.

Walk into Vintage Folk's Manchester warehouse on any given week and you'll find container-loads of clothing freshly arrived from textile recycling plants across the UK, Europe and the USA. Carhartt jackets. Levi's denim. Nike and Adidas from the era when the logos were stitched, not printed. Football shirts that someone, somewhere, wore to a match that mattered.

Since 2017, the Vintage Folk team has done the same thing with each of those items: sort it, grade it, check it, and decide whether it's good enough to represent the brand. They have built a reputation on handpicked vintage with real condition info on each product and a community that trusts them to deliver quality and consistency.

But the challenge with selling vintage at scale is that every item is unique. There's no barcode to scan, no catalogue info to copy, no 'qty: 500' to type into a box. Each piece needs its own title, its own description, its own price, its own photos. When you multiply that by container-loads you don't have a sourcing problem or a demand problem. You have a listing problem.

Rails of graded vintage clothing inside Vintage Folk's Manchester warehouse.

“Sourcing quality stock was never our bottleneck. Getting it online, fast enough, was. With Thriftify we've saved 20 minutes per listing which means we can now scale our e-commerce.”

Jennifer Keates, Vintage Folk
PART 02BEFORE & AFTER

Same warehouse. Same stock. A completely different week.

Here's what listing a container-load looked like before Thriftify compared with what it looks like now.

Same passion for high quality vintage. None of the grind behind it.

PART 03IN THEIR OWN WORDS

What changed.

Our goal has always been to find and supply the highest quality vintage clothing. But to grow you almost have to become a tech company as well, because there's so much work involved in running e-commerce. Sourcing quality stock was never our bottleneck. Getting it online, fast enough, was. With Thriftify we've saved 20 minutes per listing which means we can now scale our e-commerce. We can now focus on what we're good at, and what we enjoy.

Jennifer Keates, Vintage Folk
Jennifer Keates, Vintage FolkManchester, UK
PART 04INSIDE VINTAGE FOLK

A look inside the warehouse.

Vintage Folk, Manchester. Rescuing the best of 80s, 90s and Y2K fashion since 2017. Pictured with Aamir Shahzad, Thriftify Tech Lead.

PART 05IMPACT ON THE BUSINESS

The impact of saving 20 minutes per listing.

Enabling Vintage Folk to spend more time focusing on what they enjoy also has big commercial benefits.

01LOWER COSTS
02MORE LISTINGS
03INCREASED SALES
04HIGHER PROFIT MARGIN
PART 06WHAT'S NEXT

More events. More stock. More of what they're good at.

Vintage Folk's ambition was never to become a software company. It was to put more great vintage in front of more people, through the website, through wholesale, and through the Thrift Events that bring their community together in Manchester and at universities up and down the country.

Taking the listing bottleneck out of the equation means the team can say yes to more of that. More stock through the door without dreading the admin behind it. More events without the week-before scramble. More time spent on the buying, the curation and the community; the things that made people fall for the brand in the first place.

Same warehouse. Same passion. A lot more room to grow!

Building a vintage business?

If you're running a vintage clothing business and considering whether Thriftify can support, book a demo now. We'll walk through your goals and show you how Thriftify can help.